General hospital with separate psychiatric unit Hospital inpatient; Under age 18; Ages 18 and older; Seniors 65 and older; Individuals with co-occurring mental and substance abuse disorders; Individuals with post-tramatic stress disorder; Veterans; ASL or other assistance for hearing impaired; Spanish; Crisis Intervention Team; Psychiatric Emergency Walk-In Services; Medicaid; Medicare; Client/patient fees (i.e., out-of-pocket); Private health insurance;